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Privacy policy

Your privacy is important to us.  We shall respect your personal information and undertake to comply with the requirements of the General Data Protection Regulation 2018 which comes into force on 25 May 2018

Rockarchive.com will do everything in its power to ensure that your right to privacy is maintained and protected. Other than as required by law, or as permitted under our terms and conditions, we shall not disclose any of the personal details submitted by you on the site to any third party without your permission other than for the purposes of completing your transaction.

The information we collect when you place an order will include your name, address, phone numbers, email address, where you heard about Rockarchive and whether you wish to subscribe to our email newsletter. All payments for orders are processed through Sage Pay Europe Ltd or PayPal. We do not store your payment details. We shall use this information to enable us to process this order and contact you with relevant information pertaining to it where appropriate.

Our site uses cookies. A cookies is a small text file placed on your computer by Rockarchive Ltd when you visit certain parts of our website. This allows us to identify recurring visitors and to analyse their browsing habits on our website. Cookies may be used to store your shopping cart. You may delete cookies but you may lose any information that enables you to access the website more quickly.

Like most standard websites we use log files. This information may include internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of cicks to analyse trends, administer the site, track user's movement in the aggregate and gather broad demographic information for aggregate use. However none of the information stored in our log files is linked to personally identifiable information.

Our customers and users, who have given us their consent to be contacted, will occasionally receive newsletters or e-mails with information on products, services, events or special offers of legitimate interest. Out of respect for the privacy of our users, Rockarchive.com gives them the opportunity to opt-out from receiving these types of communications.

Rockarchive.com send out regular email newsletters & invites to customers who opt in to receive emails via the newsletter sign up page or from their order confirmation. Newsletters contain information regarding new prints, new artists, specials offers, exhibitions, news and invitations to private views. Customers can unsubscribe from the newsletter by clicking the unsubscribe link in the newsletter they receive to their inbox or by contacting us by email at info@rockarchive.com and requesting to be unsubscribed. Rockarchive.com do not share email addresses with third parties.

The information provided to Rockarchive is saved indefinitely and shall not be kept for longer than necessary or required by law. Information may be stored on one or more databases directly or indirectly maintained by Rockarchive. We make every effort to ensure data is not lost, misused or altered. Rockarchive.com does not hold sensitive information, such as credit card numbers collected for commercial transactions. All customers can request data we hold on them and will receive this in within 30 days. Individuals can request that their personal data be erased (right to be forgotten) either by email or telephone. Rockarchive will respond to all such requests within 30 days.

Any questions concerning this Privacy Policy may be directed by e-mail to Rockarchive.com at info@rockarchive.com